Shipping policy
Shipping Policy
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Processing time
Orders are processed within 1-2 business days. You'll receive a confirmation email once your order ships.
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Shipping rates and delivery
We offer free standard shipping on all US orders over $40. Orders under $40 ship at a flat rate. Because our products ship from our overseas partner warehouse, standard delivery typically takes 12-25 business days after processing. We know that's longer than most US retailers, and we'd rather tell you upfront than surprise you later.
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Order tracking
Once your order ships, you'll receive a tracking number by email so you can follow your package to your door.
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Questions
If you have any questions about your shipment, contact us at contact@arcelleshoes.com.
